Book Service
Tell us what happened at your home or building, and we get back to you to go over the details.
contact@andersonvillerestoration.com
Serving Andersonville, Edgewater, Rogers Park, Uptown, Lincoln Square in Chicago, and nearby Evanston and Skokie
Calls answered Mon–Fri 7:30 am – 10:30 pm, Sat–Sun 7:00 am – 9:30 pm
The Request Form
The more you tell us here, the shorter the first call. Fields marked with an asterisk are needed to reach you.
Thank you. Your request reached us, and we will be in touch to go over what happened.
Your message did not go through. Please call us at (872) 664-4225 and we will take the details by phone.
Thank you. Your request reached us, and we will be in touch to go over what happened.
Your message did not go through. Please call us at (872) 664-4225 and we will take the details by phone.
Questions First, Then a Visit to the Property
Every job starts with questions. When your request reaches us, we get back to you with the first ones: what happened, when it happened, and which rooms are affected. If it is easier to talk now, call (872) 664-4225 and skip the form.
Then Brian Cox, our owner, comes out to look at the damage in person. He checks walls, floors and ceilings with moisture meters, explains what he finds and lays out the steps ahead. Nothing starts until you agree to the plan; after that, we bring in the equipment and begin.
Notes That Help Before the First Call
You do not need all of this, but each answer saves time on the phone and at the visit.
- Where the water, smoke or growth is, room by room, and whether more than one floor is involved.
- When you first noticed it, and whether it is still happening.
- What you think the source is: a pipe, an appliance, a drain, the roof, a fire, a storm.
- The type of property: a house, a condo, an apartment building or a commercial space.
- Whether a neighbor’s unit, a landlord or a building manager is involved.
- Photos, sent by email.
Questions About Sending a Request
Should I send photos of the damage?
Yes, if you can take them safely. The form takes text only, so email the photos to us and mention them in the description. A wide shot of the room and a closer one of the worst spot are more useful than many close-ups.
Do I need to know where the water or smoke came from?
No. Tell us what you can see and when you first noticed it. Finding the source is part of the visit, and a leak that has traveled often shows up a room or a floor away from where it started.
What if the damage is still getting worse while I fill this in?
Stop and call (872) 664-4225 instead. Water that is still running, sewage on the floor or water near outlets needs a conversation, not a form. If you can do it safely, shut off the water at the main valve first.
Can I send a request for a condo, a rental or a commercial space?
Yes. Choose the property type in the form, and if the damage involves a unit above or below yours, say so in the description. It changes who needs to be at the visit.
If water is still coming in or you smell smoke, call rather than wait for a reply.